The Steel City Warranty
The manufacturer warrants its machines to be free from defects in workmanship and materials for a period of 2 years from the date of the original purchase for Steel City shop machines or for a period of 1 year for Titanium production machines; subject to the following conditions :The manufacturer warrants its machines to be free from defects in workmanship and materials for a period of 2 years from the date of the original purchase for Steel City shop machines or for a period of 1 year for Titanium production machines; subject to the following conditions :
A- Warranty applies to the original buyer only and may not be transferred. Original proof of purchase is required.
B- Warranty is void if repairs or alterations are made to the machine by an unauthorized service center without the direct consent of the manufacturer or its representative.
C- Warranty does not include defects, failures or breakages directly or indirectly caused by or resulting from improper use, improper or lack of maintenance, abuse or misuse, negligence, accidents, damages in handling or transportation, or normal wear and tear of any part or component.
D- Accessories and wear items such as motor, switch, bearings, drive belt or other accessories are covered for 1 year.
E- Consumables such as blades, knives, bits, sandpaper or others are not covered.
To file a warranty claim, customer may contact his dealer or email email@example.com
The manufacturer or its representative will inspect, repair or replace any part that has proven to be defective in workmanship or material, provided that the customer sends the product prepaid to a designated authorized service center and provides reasonable time to proceed.
If judged on warranty, the manufacturer or its representative will return the repaired product prepaid or will replace it by a new one at its choice. On the contrary, if it is determined that there is no defect or that the problem resulted from causes not within the scope of the warranty, it will dispose of or return the product at customer’s expenses, following customer’s instructions.
The manufacturer or its representative shall not be held liable for any special, indirect, incidental, punitive or consequential damages, including and without limitation loss of profits arising from or related to the warranty, the breach of any agreement, the operation or the use of its machines.